When rumors of "running away" spread, WEEX responded to the crisis with a textbook-level approach! The platform activated its emergency plan immediately, and the customer service team responded to user inquiries around the clock; proactively disclosed third-party audit reports to dispel rumors with data transparency; collaborated with authoritative media to clarify and quickly restore the factual truth. Furthermore, with users' tested examples of instant withdrawal, the situation was efficiently resolved within 24 hours, perfectly embodying the service philosophy of "user first." #weex