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The Coinbase platform revealed that it was partially hacked, targeting data from less than 1% of its users.
The breach occurred after hackers bribed employees from an external support company that Coinbase deals with, which enabled them to access specific data about some users.
After obtaining the data, the hackers attempted to extort the platform and demanded 20 million dollars in exchange for not leaking or using the hacked information.
🔺The hackers' success in breaching an external support entity
It was not a direct technical breach of the platform, but they managed to obtain sensitive information by bribing employees – and this makes the situation concerning because it relies on the human element, not just the systems.
The situation is sensitive but not catastrophic at the moment. Coinbase is acting quickly, but the incident reveals a serious weakness related to a third party, serving as a warning to all platforms to strengthen oversight of external support employees,