At PayPal, Elon Musk noticed that those who complained the loudest were often the ones causing the biggest problems
“You know who complained the loudest, the quickest, and with the most amount of righteous indignation? The fraudsters. That’s who complained first, loudest, and they would generally have this immense overreaction. That’s how we knew they were the fraudsters. That’s how we knew.” - Elon Musk
