In the world of cryptocurrency trading, protecting your Binance account not only gives you peace of mind when depositing and withdrawing but also prevents a host of unnecessary risks. Here are the 5 most common mistakes that can lead to your account being temporarily locked – along with detailed instructions to rectify and prevent them.
⛔ Entering Incorrect Password Too Many Times
Why was it locked?
Binance employs an automatic security mechanism: if you enter the wrong password too many times (usually 5 times within 30 seconds), the system will temporarily lock to prevent malicious attempts to guess the password.
Consequences
Locked out for at least 15–30 minutes.
Increased risk of being 'flagged' for security, which takes longer to unlock.
What should you do?
Stay calm: If you don’t remember exactly, stop, wait 10–15 minutes before trying again.
Use the 'Forgot Password' feature: Enter your email/phone number, follow the instructions to reset.
Password management tools: 1Password, LastPass… help store securely, avoiding typos.
📲 Logging In From A New Device Without Activating 2FA
Why was it locked?
When you log in from a new device, IP address, or browser, Binance will request two-factor authentication (2FA) code. If you haven't enabled it or don't have the code, the account will switch to 'under risk review' status.
Consequences
Account is temporarily locked until you verify.
It may take hours (even days) for the support team to review and unlock.
What should you do?
Always enable 2FA (Google Authenticator or SMS).
Back up recovery codes when setting up 2FA to use when losing the device.
Before changing devices: Export 2FA codes to a file or write them down, then enter them into the new device.
📨 Ignore Warning Emails From Binance
Why was it locked?
Whenever unusual activity is detected (strange logins, large withdrawals…), Binance will send an email asking 'Was this you?'. If you ignore or delete it without responding, the platform will automatically suspend to protect assets.
Consequences
Loss of access until you open the email and confirm.
Increased risk of missing other important emails such as deposit/withdrawal alerts.
What should you do?
Set up labels or special folders in Gmail/Outlook to filter emails from Binance.
Enable push notifications if using the email app on your phone.
Check your inbox at least once a day – set reminders on your phone.
🆔 Ignore KYC Update Requests
Why was it locked?
When there are changes in legal policies or regulatory updates, Binance will require users to resubmit identification documents (KYC). If you do not comply by the deadline, the account will be temporarily locked.
Consequences
Cannot deposit/withdraw or trade until completing new KYC.
Missed opportunities to participate in promotions, staking…
What should you do?
Always monitor the 'Dashboard' section on Binance for KYC notifications.
Prepare documents: ID/Passport/Proof of identity within reach.
Take clear photos and upload them immediately when requested to shorten review time.
🚫 Link to Suspicious Wallets/Funds
Why was it locked?
If you receive or send money from/to a wallet that has been involved in fraud, money laundering… Binance's Anti-Money Laundering (AML) system may automatically lock the account to investigate the source.
Consequences
Assets 'frozen' until verification is complete.
The unlocking procedure is complex, requiring transaction evidence.
What should you do?
Only trade with reputable, vetted wallets and exchanges.
Check transaction history on blockchain explorers (Etherscan, BscScan…) before receiving large amounts.
Contact support immediately when your account is locked, providing all necessary information to expedite the investigation.
✅ Summary & Golden Advice
Always enable 2FA: This is the first 'shield' you need.
Password management: Use dedicated apps, avoid 'generic passwords'.
Check your email regularly: Don’t miss alerts.
Complete KYC in a timely manner: Don’t wait until the exchange demands it.
Responsible trading: Only use clean funds, reputable wallets.
📌 When issues arise, don’t panic! Stay calm, contact Support, prepare all necessary evidence, and follow the instructions. Adhering to basic security measures will help you minimize risks, keep your account safe, and continue trading smoothly on Binance. Wishing you success and safe trading.