$WLD does anyone know any other way to enter the app of the word coin I have 30 dollars in crypto

this happened because I spoke with someone from the app support to ask for help since one of the guests I invited had their app deleted but when I try to log in they blocked the account and since support didn’t respond, I spoke with the support of my app and they said that I was a bot or something like that and then suddenly a message appeared saying that on Thursday they were going to take it away from me and it continues like this.

please someone give me information on this topic if there is a solution or not.