1. The technical failure is due to your platform's own poor management. 2. I am unaware of any system vulnerabilities. For high-frequency trading, I am using your bots, which are your platform's own tools. If I incur losses from high-frequency trading, will your platform compensate me? 3. The fundamental reason for your client's losses is due to their own technical failures; I merely encountered this by chance, it was not due to subjective reasons, and it is considered incidental. 4. Your agent claims that the technical failure caused the anomaly; why doesn't your agent compensate those who lost money due to technical issues?