Unbelievable…. BG Exchange's system crash, players arbitraging were "informed" to refund!

On April 20, BG Exchange's system crashed, and the price of VOXEL/USDT plummeted. Some players took advantage of the system loophole to execute normal orders for arbitrage, only to be threatened by the exchange's legal counsel: "Refund within 24 hours, or we will report to the police!"

What kind of operation is this?

• Is the system crash the players' fault?

• Is order arbitrage equivalent to "theft"?

• Does legitimate arbitrage become a criminal offense?

It seems that BG Exchange's own system crash has turned players into "criminals".

Not refunding? Then let's call the police! 😂 How will this be handled by the concerned parties...