My former teacher is a person with a kind heart and good nature, but I don't understand why the platform has locked his account ?????

10 days until 13/4/2024, the fateful day. Does everyone remember? If anyone remembers, please share your feelings about that terrible day. The day we woke up empty-handed. Now, looking back at the images, I suddenly see it again. The memory that one cannot forget for a lifetime after one night. ((((((( Even though it's over, looking back is still very sad.))))))))))) I hope that from Q2/2025 onwards, I can regain it.