JD.com published an open letter

assuring some riders' freedom and also ensuring some riders' income.

In simple terms, it means treating people like people.

Moreover, it advised a certain platform, "Ignoring the accident rate of delivery riders," "Not paying social insurance and housing fund for a rider for over a decade," "Disregarding the hard struggles of restaurant workers," "Ignoring consumer food safety."

JD.com also gave a certain platform a saying: "Water can carry a boat; it can also capsize it."

Every issue is pointed and sharp, striking hard; this is prepared for a tough confrontation.