Thank you for your advice, but the issue is that it is already there, it's not much but it doesn't allow me to move that balance at all.

#RED someone who can help me please
In the presale of $RED I made a purchase order that was accepted by the platform but this purchase is not reflected in the cryptocurrency, instead it appears in spot, but the spot wallet does not allow moving this balance for anything.
someone who can please collaborate with me explaining what I should do?