This is to generally inform all merchants of some new P2P merchant guidelines and we want to remind you that your professionalism is expected at all times.
Those who do not follow our principles risk suspension, disqualification, and loss of security deposit from the Binance P2P platform.
It’s important to keep the following principles in mind:
- If you are caught artificially inflating your ad price, your security deposit will be forfeited. Your VIP badge will be stripped off and all your access will be blocked on the P2P platform.
- Artificially inflating your ad price is defined as setting your ad price in a manner that has a very low likelihood of takers trading on that ad at that price.
- Forfeiture of security deposit means complete loss with no future access to said deposit.
- If you wish to become a merchant after losing your security deposit, you are welcome to reapply with a new security deposit after a minimum of 3 months pending due diligence.
- Make sure that the asset prices and quantities are correct before publishing an ad.
- Always make payments, release tokens, and reply to users in a timely manner.
- Only accept payments in the methods you advertise and those available on the platform.
- Communicate with users only via the order chat. Do not use external communication channels.
- Do not cancel orders arbitrarily or appeal without a valid reason and documentation.
- Contact users via order chat directly before filing an appeal.
- Do not negotiate the ad price in the order chat after an order has been created.
We would like to remind you of the following before posting an ad:
- Payment account details are required, and these details must be consistent with the details used on the platform.
- Do not request or share any personal contacts (social networks, messengers) in the ads, trading conditions, or the auto-reply.
- Do not post advertisements to trade outside the Binance P2P platform in the ads trading conditions, or auto-reply.
- Make sure you are quick to respond to all communications, especially in the case of appeals. Delays in your response could result in financial losses or suspended accounts.
Remember that our P2P merchant guidelines help ensure a fair, secure, and reliable trading environment for all users on the platform.
Risk Warning: Digital assets prices can be volatile. The value of your investment can go down or up and you may not get back the amount invested. By using the Binance P2P platform you trade digital assets directly with other users. You are solely responsible for your investment decisions and Binance is not liable for any losses you may incur. No financial advice is provided. For more information, see our Terms of Use and Risk Warning.
